Effective Date: 1st April 2025
Last Updated: 1st April 2025
At iKnow Cleaning, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our cleaning services.
We collect various types of information to provide and improve our services. This includes:
When you interact with us, we may collect personal information such as:
Name
Email address
Phone number
Address (for service bookings)
Payment information (processed securely by third-party payment providers)
We also collect non-personal data to enhance user experience and improve our website, including:
Browser type and version
Device type
IP address
Pages visited and time spent on our website
Cookies and tracking technologies (more details below)
We use the information we collect for various purposes, including:
Processing and managing service bookings
Communicating with you about your appointments or inquiries
Sending promotional offers, updates, or service-related messages (you can opt out at any time)
Improving our website functionality and user experience
Preventing fraudulent transactions and enhancing security measures
Complying with legal requirements and industry regulations
We respect your privacy and do not sell or rent your personal information. However, we may share your information in the following cases:
We may share your information with trusted third-party vendors who assist us in providing services, such as:
Payment processors
Scheduling and booking platforms
Customer service providers
IT and website maintenance teams
These third parties are obligated to protect your data and use it solely for service-related purposes.
We may disclose your information if required by law or in response to valid legal requests, including:
Compliance with legal obligations, subpoenas, or court orders
Protecting the rights, property, or safety of iKnow Cleaning, our customers, or the public
If iKnow Cleaning undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
We implement industry-standard security measures to safeguard your information from unauthorized access, alteration, or disclosure. These measures include:
SSL encryption for secure transactions
Regular security audits and monitoring
Restricted access to personal information by authorized personnel only
Compliance with data protection laws
While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to take precautions, such as using strong passwords and keeping your personal information private.
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:
Recognize returning visitors
Save user preferences
Analyze website traffic and improve functionality
You can adjust your browser settings to block cookies, but this may impact certain website features.
Depending on your location, you may have certain privacy rights, including:
Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request the removal of your personal data
Opt-Out: Unsubscribe from marketing emails
To exercise these rights, please contact us at info@iknowcleaning.com.
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies before providing any information.
Our services are not intended for children under 13, and we do not knowingly collect personal information from minors. If we become aware of any such data, we will take steps to delete it.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website, and we encourage you to review it regularly.
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 Email: info@iknowcleaning.com
By using our website and services, you agree to the terms outlined in this Privacy Policy. Thank you for trusting iKnow Cleaning with your information.
We believe in honest pricing. Since each space is unique, we offer personalized quotes based on your property’s size and specific cleaning needs. Whether for recurring services or a one-time deep clean, we guarantee affordable rates without compromising quality.
Contact us today for a free, no-obligation estimate and discover how easy it is to maintain a pristine space with I Know Cleaning.
Join the iKnow Cleaning family and experience the difference in professional cleaning.